4kbd Privacy Policy – How We Handle Your Personal Data

Privacy at a Glance

The sections below make up the full Privacy Policy of 4kbd. The cards below summarise the six most important areas. Please read all sections carefully — they explain your rights and our obligations in plain language.

1. Introduction

4kbd ("we", "us" or "our") operates the online gaming platform at https://4kbd.vip (the "Platform") and is committed to protecting the privacy of all persons who access or use the Platform ("you" or "your"). This Privacy Policy explains what personal data we collect, how we use it, with whom we share it, how we protect it, and what rights you have in relation to it. This policy applies to all personal data processed in connection with the Platform, including data collected through the registration process, payment transactions, gameplay sessions and any communications between you and 4kbd.

By registering for an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with this policy, you must not use the Platform. This Privacy Policy should be read alongside our Terms & Conditions, available at https://4kbd.vip/terms-conditions.

2. Personal Data We Collect

4kbd collects personal data that is necessary to provide the Platform's services safely, securely and in compliance with applicable standards. We do not collect data beyond what is reasonably required for the purposes described in this policy. The categories of personal data we may collect include the following.

• Registration data: your mobile phone number (Bangladesh number required), chosen username and any other information you voluntarily provide at the time of account registration.
• Identity verification data: government-issued identification documents, selfie photographs or other KYC materials that you submit in response to a verification request from 4kbd.
• Transaction data: records of all deposits and withdrawals processed via bKash, Nagad or Rocket, including amounts, timestamps and wallet reference numbers.
• Gameplay and activity data: game session records, wager amounts, game outcomes, bonus usage, login history and account activity logs.
• Technical data: IP address, device type, operating system, browser type, screen resolution, mobile network operator and session duration data collected automatically when you access the Platform.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, biometric data, or health data, except where required by applicable law in connection with responsible gaming obligations (for example, where a player voluntarily discloses a gambling-related health concern to our support team).

3. How We Use Your Personal Data

4kbd uses the personal data it collects for specific, legitimate purposes only. We do not use your data for any purpose that is incompatible with the original reason it was collected. The primary purposes for which we process your personal data are as follows.

• Account administration: creating and managing your 4kbd account, verifying your identity, processing your registration and maintaining your account records in a current and accurate state.
• Payment processing: executing deposits and withdrawals via bKash, Nagad and Rocket, maintaining accurate financial records and resolving payment disputes or discrepancies.
• Fraud and abuse prevention: monitoring account activity to detect and prevent fraudulent transactions, bonus abuse, money laundering, underage access and any other prohibited activities as defined in our Terms & Conditions.
• Platform performance and improvement: analysing aggregated and anonymised usage data to identify technical issues, optimise page load performance, improve game library selection and enhance the overall user experience for Bangladesh players.
• Customer support: using your account data and communication history to respond to support queries, investigate complaints and provide assistance relating to your account, transactions or gameplay.
• Responsible gaming compliance: using gameplay and transaction data to identify players who may be exhibiting signs of problematic gambling behaviour and to deliver appropriate responsible gaming interventions in accordance with our Responsible Gaming Policy.

4. Legal Basis for Processing

4kbd processes your personal data on the following legal bases. Performance of a contract: processing your registration data, transaction data and gameplay data is necessary to deliver the Platform's services to you under the agreement formed when you create an account. Legitimate interests: processing technical data and activity logs is necessary to protect the security of the Platform, prevent fraud and improve our services, provided this does not override your fundamental privacy rights. Compliance with legal obligations: processing identity verification and transaction records may be required by applicable law, including anti-money laundering obligations.

5. Payment Data and Mobile Wallet Processing

All financial transactions on the 4kbd Platform are processed through Bangladesh's mobile wallet infrastructure — specifically bKash, Nagad and Rocket. When you make a deposit or withdrawal, 4kbd receives a transaction reference, amount and timestamp from your wallet provider. 4kbd does not receive or store your full mobile banking PIN, bKash PIN or any other authentication credential belonging to your wallet account. You authenticate directly with your wallet provider's own interface; 4kbd only receives confirmation that a transaction was completed.

Transaction records are retained in 4kbd's secure systems for the period described in Section 9 of this policy. These records are used solely for account reconciliation, withdrawal processing, dispute resolution and fraud prevention. 4kbd does not use your payment transaction data for profiling or for any marketing purpose.

6. Cookies and Tracking Technologies

4kbd uses cookies and similar technologies (such as local storage and session tokens) to operate the Platform, maintain your logged-in session and measure platform performance. We do not use third-party advertising cookies or cross-site tracking technologies. The following types of cookies are used on the Platform.

• Strictly necessary cookies: required for the Platform to function. These include session authentication tokens that keep you logged in and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without breaking core Platform functionality.
• Performance cookies: used to collect anonymised data about how visitors use the Platform, including which pages are most visited, how long sessions last and what errors occur. This data is used in aggregate form only and cannot be used to identify individual users.
• Functional cookies: used to remember your preferences within the Platform, such as your selected language version (English or Bengali) and any display settings you have adjusted.

Most mobile browsers allow you to control cookie settings through the browser's privacy or settings menu. Please note that disabling strictly necessary cookies will prevent you from logging in to your 4kbd account. Disabling performance or functional cookies will not affect your ability to use the Platform but may reduce the quality of your experience.

7. Sharing Your Personal Data

4kbd does not sell, rent or trade your personal data to any third party. We share personal data only where it is strictly necessary to operate the Platform or to comply with applicable legal obligations. The categories of recipients with whom we may share personal data are limited to the following.

• Game providers: third-party game providers (including Pragmatic Play, Evolution Gaming, Spribe and Ezugi) may receive your account session token to authenticate your game session. They do not receive your personal registration details, mobile number or payment information.
• Technology service providers: companies that provide hosting, data storage, security monitoring and other technical infrastructure services to 4kbd may process personal data on our behalf, subject to strict confidentiality and data security contractual obligations.
• Legal and regulatory authorities: where required by applicable law or a valid court order, 4kbd may disclose personal data to law enforcement agencies, financial intelligence units or other regulatory authorities. 4kbd will always seek to notify you of such disclosure unless legally prohibited from doing so.

4kbd does not transfer personal data outside of the region in which the Platform operates except where strictly necessary for the technical infrastructure services described above, and only subject to appropriate data transfer safeguards.

8. Data Security

4kbd takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction or disclosure. These measures include 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform's servers, encrypted storage of sensitive account data at rest, access controls that restrict internal access to personal data on a strict need-to-know basis, regular security assessments and vulnerability testing of the Platform's infrastructure, and automated monitoring systems that detect and alert on suspicious account activity in real time.

No method of electronic transmission or storage is 100% secure. While 4kbd uses commercially reasonable security measures, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 4kbd will notify affected users without undue delay using the contact details held on their account.

9. Data Retention

4kbd retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, as described in this policy. Specifically: active account data is retained for the duration of your account's active life plus a period of five (5) years following permanent account closure; transaction records are retained for a minimum of five (5) years from the date of each transaction; KYC and identity verification documents are retained for five (5) years from the date of submission or from the date of account closure, whichever is later; technical and session logs are retained for a rolling period of twelve (12) months and then deleted.

When the applicable retention period expires, 4kbd will securely delete or anonymise your personal data so that it can no longer be linked to you as an individual. Where anonymisation is not technically feasible, the data will be securely deleted. You may request early deletion of your data by contacting [email protected], subject to 4kbd's legal obligation to retain certain records for the minimum periods noted above.

10. Your Data Protection Rights

As a user of the 4kbd Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all verified requests within 30 days of receipt.

Please note that some rights are subject to limitations. For example, 4kbd cannot delete transaction records that it is legally required to retain for a minimum period. Where we are unable to fulfil a request in full, we will explain the reason in our response. Exercising your rights will never result in any detriment to your 4kbd account or the services available to you.

11. Minors and Age Verification

The 4kbd Platform is strictly for users who are 21 years of age or older. 4kbd does not knowingly collect personal data from persons under the age of 21. If you are under 21, you must not use the Platform or provide any personal data to 4kbd. If 4kbd discovers or is notified that personal data has been collected from a person under the age of 21, the account will be permanently closed, all personal data associated with it will be deleted as soon as reasonably practicable, and all funds will be forfeited in accordance with our Terms & Conditions. Parents and guardians who believe that a person under 21 in their care has registered on the Platform should contact us immediately at [email protected].

12. Third-Party Links and Services

The 4kbd Platform may contain references to third-party game providers and payment service providers (such as bKash, Nagad and Rocket). These third parties operate their own independent privacy policies, which govern their collection and use of your personal data when you interact with their services. 4kbd is not responsible for the privacy practices of any third party. We encourage you to review the privacy policy of any third-party service you use in connection with your 4kbd account.

13. Changes to This Privacy Policy

4kbd reserves the right to update or amend this Privacy Policy at any time. When we do so, we will revise the "Last updated" date at the top of this page. Where changes are material — for example, where we introduce a new purpose for processing your data or a new category of data recipient — we will use reasonable efforts to notify you via your registered mobile number or by displaying a notice when you next log in to your account.

Your continued use of the Platform after the revised Privacy Policy has been posted constitutes your acceptance of the updated policy. If you do not agree with the revised policy, you must stop using the Platform and may request account closure by contacting [email protected]. We recommend checking this page periodically so that you remain informed about how your personal data is being protected.

14. Contact and Data Queries

If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or want to raise a concern about how 4kbd handles your personal data, please contact our support team. All data-related requests are handled in accordance with applicable data protection standards. We aim to respond to all written data queries within 30 days.